November 30, 2021

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Business is my step

Sykes Enterprises, Incorporated, As a result of Its Clearlink Subsidiary, Acquires Private Finance Electronic Media Corporation the Penny Hoarder

8 min read

TAMPA, Fla., Dec. 21, 2020 (Globe NEWSWIRE) — Sykes Enterprises, Incorporated (“SYKES” or the “Corporation”) (NASDAQ:SYKE), a top whole existence cycle service provider of global purchaser engagement companies, multichannel need technology and digital transformation, right now declared by way of its digital internet marketing subsidiary Clearlink the acquisition of Taylor Media Company, owner of The Penny Hoarder (“TPH”), a top unbiased individual finance electronic media enterprise whose mission is delivering fiscal empowerment. Started in 2010 by Kyle Taylor, St. Petersburg, Florida based mostly TPH empowers millions of people to make intelligent alternatives with their revenue, by sharing actionable and inspirational advice and assets on how to make, help you save and manage funds. Its in depth content library and experience inside of individual finance has permitted TPH to lover with a vast network of purchasers across the credit rating, investing, banking and insurance coverage types. Its devotion to delivering the right content material at the suitable time for its readers has produced a loyal, significant-intent audience that positions TPH as a leading consumer acquisition husband or wife for its customers. This acquisition extends Clearlink’s existing management in home-services and insurance policies into the broader fiscal providers business, while also incorporating more abilities in compensated media marketing and advertising. Also, by means of this acquisition, Clearlink will be attaining entry to a portfolio of consumer logos, largely marketplace disruptors, within just credit, investing, banking and coverage.

“By way of our Clearlink Electronic Media group, we are centered on creating a portfolio of electronic media assets that enable buyers uncover, acquire and use items and companies that increase their every day life. TPH improvements this initiative by expanding our portfolio into the very massive marketplace of own finance. The insights, information and experience that we achieve by means of the TPH transaction will not only allow us to assist individuals make informed choices about economical products and solutions and expert services, it will also aid us bolster the model and progress of money solutions consumers all in excess of the environment,” commented Sykes Enterprises, Incorporated’s President and Chief Government Officer Chuck Sykes.

TPH created roughly $50 million of income on a trailing twelve-thirty day period foundation ended September 30, 2020. Below the terms of the transaction, the Firm will purchase the stock of TPH for an all-income buy thing to consider of $102.5 million. The thought is envisioned to be funded through a combination of the Firm’s credit score facility and income on hand.

“This acquisition marks a sizeable milestone and validation of tricky function from The Penny Hoarder team. We are energized to have found a companion in SYKES who believes in our mission of assisting people make better economic conclusions. The economical products and services industry is switching swiftly and consumers need to have an ally in navigating this new financial state much more than ever. Our partnership will give us a leg up in meeting these worries although providing far more prospects for our workers and advertisers. We couldn’t be extra thrilled to join the workforce,” remarked Kyle Taylor, founder and Chief Executive Officer of The Penny Hoarder.

The Business anticipates the transaction, which is envisioned to shut in advance of calendar year-conclude 2020, to be accretive to 2021 diluted earnings for every share and strategies to quantify the accretion degrees when it releases its fourth quarter 2020 economic final results in February 2021.

“We are thrilled to welcome The Penny Hoarder crew into the SYKES loved ones. With these potent alignment in both equally our lifestyle and mission, I’m excited to see what we will realize with each other,” mentioned Ted Roxbury, President of Clearlink.

JEGI | CLARITY (www.jegiclarity.com), the top independent financial commitment bank for the world media, details, internet marketing and technological know-how sectors, represented The Penny Hoarder in this transaction. Shumaker, Loop & Kendrick, LLP served as SYKES’ authorized advisor.

About Sykes Enterprises, Incorporated
Sykes Enterprises, Incorporated (“SYKES” or “the Firm”) is a leading company of multi-channel need technology and world-wide purchaser engagement companies. The Organization provides differentiated entire lifecycle consumer engagement methods and solutions mainly to Worldwide 2000 firms and their stop customers principally in the economic companies, communications, technological know-how, transportation & leisure and health care industries. SYKES’ differentiated whole lifecycle management companies platform correctly engages clients at each and every touchpoint inside of the customer journey, which include electronic marketing and acquisition, income experience, buyer service, complex assist and retention, lots of of which can be optimized by a suite of robotic process automation (“RPA”) and synthetic intelligence (“AI”) options. The Company serves its clientele by two geographic working locations: the Americas (United States, Canada, Latin America, South Asia and Asia Pacific) and EMEA (Europe, the Center East and Africa). Its Americas and EMEA areas mostly offer shopper-engagement solutions and providers with an emphasis on inbound multichannel desire technology, customer support and technological assist to its clients’ shoppers. These providers are shipped by way of a number of conversation channels together with phone, e-mail, social media, textual content messaging, chat and digital self-provider. The Enterprise also presents a variety of organization guidance companies in the United States that incorporate providers for its clients’ interior aid operations, from technical staffing services to outsourced company support desk services. In Europe, the Business presents success products and services, which involves purchase processing, payment processing, inventory management, merchandise delivery and products returns dealing with. Furthermore, via the acquisition of RPA company Symphony Ventures Ltd (“Symphony”) coupled with its expense in AI via XSell Systems, Inc. (“XSell”), the Business also supplies a suite of options these kinds of as consulting, implementation, web hosting and managed companies that optimizes its differentiated whole lifecycle management companies system. SYKES’ complete support supplying will help its customers get, retain and raise the life time worth of their buyer relationships. The Organization has created an intensive world wide arrive at with shopper engagement centers across 6 continents, together with North The united states, South The united states, Europe, Asia, Australia and Africa. It provides value-effective methods that crank out demand from customers, improve the purchaser service practical experience, endorse more robust model loyalty, and carry about higher ranges of efficiency and profitability. For further information make sure you go to www.sykes.com.

About Taylor Media Company, Owner of The Penny Hoarder
The Penny Hoarder is a single of the nation’s largest personal finance internet sites, achieving millions of readers every single month. Its goal is to share actionable posts and resources to teach people today how to receive, conserve and deal with their revenue. To understand more about The Penny Hoarder, check out https://www.thepennyhoarder.com/.

Forward-Hunting Statements

This push launch might incorporate “forward-seeking statements,” together with SYKES’ estimates of its long term business enterprise outlook, prospective clients or money success. Statements concerning SYKES’ objectives, expectations, intentions, beliefs or procedures, or statements made up of words and phrases these as “consider,” “estimate,” “venture,” “count on,” “intend,” “may,” “foresee,” “plans,” “seeks,” “implies,” or related expressions are supposed to detect this sort of forward-wanting statements. It is important to observe that SYKES’ genuine benefits could differ materially from all those in these kinds of ahead-on the lookout statements, and undue reliance need to not be placed on this sort of statements. Statements about the consequences of the COVID-19 pandemic on our business enterprise, functions, economical general performance and prospective buyers could constitute forward-wanting statements and are subject matter to the danger that the genuine impacts might differ, quite possibly materially, from what is mirrored in those people forward-wanting statements due to components and potential developments that are uncertain, unpredictable and in several cases past our manage, together with the scope and duration of the pandemic, steps taken by governmental authorities in response to the pandemic, and the direct and indirect effect of the pandemic on our shoppers, third events and us. Between the significant aspects that could induce these types of true effects to differ materially are (i) the affect of financial recessions in the U.S. and other sections of the planet, (ii) fluctuations in world enterprise circumstances and the international financial system, (iii) SYKES’ skill of preserving margins, (iv) SYKES’ means to continue on the progress of its guidance provider revenues by means of additional complex and client engagement facilities, (v) currency fluctuations, (vi) the timing of significant orders for SYKES’ products and solutions and solutions, (vii) loss or addition of considerable consumers, (viii) the early termination of contracts by clientele, (ix) SYKES’ capacity to understand deferred income by means of supply of solutions or satisfactory efficiency of solutions, (x) design delays of new or growth of current consumer engagement centers, (xi) problems or delays in utilizing SYKES’ bundled company choices, (xii) failure to attain income, marketing and advertising and other targets, (xiii) versions in the conditions and the features of products and services provided less than SYKES’ standardized deal like all those for potential bundled service choices, (xiv) improvements in relevant accounting principles or interpretations of this sort of ideas, (xv) delays in SYKES’ ability to create new merchandise and providers and current market acceptance of new goods and expert services, (xvi) fast technological adjust, (xvii) political and state-certain challenges inherent in conducting enterprise abroad, (xviii) SYKES’ capacity to draw in and keep vital administration personnel, (xix) SYKES’ potential to further penetrate into vertically built-in marketplaces, (xx) SYKES’ skill to develop its world wide presence by way of strategic alliances and selective acquisitions, (xxi) SYKES’ skill to keep on to create a aggressive benefit by sophisticated technological capabilities, (xxii) the greatest consequence of any lawsuits or penalties (regulatory or if not), (xxiii) SYKES’ dependence on trends towards outsourcing, (xxiv) chance of interruption of technical and purchaser engagement middle operations thanks to these types of variables as fireplace, earthquakes, inclement temperature and other disasters, electrical power failures, telecommunications failures, unauthorized intrusions, computer viruses and other emergencies, (xxv) the existence of significant level of competition, (xxvi) the skill to attain and manage grants and other incentives, such as tax holidays or usually, (xxvii) hazards related to the integration of the enterprises of SYKES, which includes the Qelp, Clearlink, WhistleOut, Symphony and Taylor Media Corporation acquisitions and the impairment of any relevant goodwill, (xxviii) the skill to execute on initiatives to address inefficiencies all over recruitment and retention in the U.S. and rationalize underutilized ability methodically and (xxix) other danger aspects outlined from time to time in SYKES’ registration statements and experiences as filed with the Securities and Trade Commission. All ahead-wanting statements integrated in this press release are produced as of the day hereof, and SYKES undertakes no obligation to update any these types of ahead-wanting statements, no matter whether as a final result of new data, long run gatherings, or or else.

For more information get in touch with:
Subhaash Kumar
Sykes Enterprises, Included
(813) 233-7143


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