July 12, 2024

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Sykes Enterprises, Incorporated, Completes The Penny Hoarder Acquisition

5 min read
Sykes Enterprises, Incorporated, Completes The Penny Hoarder Acquisition
Sykes Enterprises, Incorporated, Completes The Penny Hoarder Acquisition

TAMPA, Fla., Jan. 04, 2021 (World NEWSWIRE) — Sykes Enterprises, Included (“SYKES” or the “Corporation”) (NASDAQ:SYKE), a foremost complete lifetime cycle provider of world wide buyer engagement solutions, multichannel demand technology and digital transformation, nowadays announced via its digital internet marketing subsidiary Clearlink the closing of the acquisition of Taylor Media Corporation, operator of The Penny Hoarder (“TPH”), a leading unbiased personal finance digital media company whose mission is providing money empowerment. As the Corporation indicated in a prior release asserting the transaction, this acquisition extends Clearlink’s current leadership in household-expert services and insurance plan into the broader financial solutions field, even though also including additional expertise in paid media marketing. Moreover, as a result of this acquisition, Clearlink will be gaining access to a portfolio of consumer logos, mainly sector disruptors, inside of credit score, investing, banking and insurance plan. The Corporation expects the acquisition to be accretive to 2021 diluted earnings for every share and strategies to quantify the accretion concentrations when it releases its fourth quarter 2020 fiscal success in February 2021.

About Sykes Enterprises, Incorporated

Sykes Enterprises, Incorporated (“SYKES” or “the Organization”) is a foremost provider of multi-channel desire era and world-wide consumer engagement solutions. The Company offers differentiated complete lifecycle client engagement solutions and solutions generally to International 2000 corporations and their stop shoppers principally in the money expert services, communications, engineering, transportation & leisure and health care industries. SYKES’ differentiated whole lifecycle management expert services platform efficiently engages prospects at every touchpoint inside the shopper journey, like digital marketing and acquisition, profits abilities, shopper provider, technological guidance and retention, a lot of of which can be optimized by a suite of robotic method automation (“RPA”) and synthetic intelligence (“AI”) solutions. The Organization serves its clientele through two geographic working locations: the Americas (United States, Canada, Latin The us, South Asia and Asia Pacific) and EMEA (Europe, the Middle East and Africa). Its Americas and EMEA regions primarily offer purchaser-engagement options and companies with an emphasis on inbound multichannel need technology,¬†customer service and technical assist to its clients’ prospects. These providers are shipped via several communication channels which include telephone, email, social media, textual content messaging, chat and electronic self-service. The Business also provides numerous company assist products and services in the United States that include services for its clients’ internal help functions, from technological staffing expert services to outsourced corporate assistance desk expert services. In Europe, the Enterprise provides fulfillment providers, which involves purchase processing, payment processing, stock manage, item delivery and product returns handling. Furthermore, by the acquisition of RPA service provider Symphony Ventures Ltd (“Symphony”) coupled with its expenditure in AI through XSell Systems, Inc. (“XSell”), the Corporation also provides a suite of methods such as consulting, implementation, internet hosting and managed providers that optimizes its differentiated whole lifecycle management expert services system. SYKES’ finish company offering will help its shoppers obtain, retain and raise the life time price of their buyer associations. The Organization has made an comprehensive worldwide reach with client engagement centers across six continents, together with North The us, South The us, Europe, Asia, Australia and Africa. It delivers value-productive answers that deliver demand from customers, greatly enhance the consumer service expertise, endorse much better manufacturer loyalty, and carry about substantial degrees of effectiveness and profitability. For more facts make sure you stop by www.sykes.com.

Forward-On the lookout Statements

This press release could include “ahead-on the lookout statements,” which include SYKES’ estimates of its long term small business outlook, prospects or money final results. Statements pertaining to SYKES’ aims, expectations, intentions, beliefs or tactics, or statements that contains text these types of as “consider,” “estimate,” “challenge,” “expect,” “intend,” “may well,” “foresee,” “ideas,” “seeks,” “indicates,” or identical expressions are intended to discover this kind of forward-wanting statements. It is critical to take note that SYKES’ actual outcomes could differ materially from individuals in such ahead-searching statements, and undue reliance should really not be placed on such statements. Statements about the results of the COVID-19 pandemic on our company, operations, economic functionality and prospective customers could represent ahead-looking statements and are subject to the chance that the true impacts may well vary, quite possibly materially, from what is reflected in those forward-on the lookout statements because of to factors and future developments that are uncertain, unpredictable and in lots of circumstances outside of our management, together with the scope and period of the pandemic, actions taken by governmental authorities in response to the pandemic, and the direct and oblique influence of the pandemic on our clients, third events and us. Among the vital variables that could cause these true final results to differ materially are (i) the impact of economic recessions in the U.S. and other elements of the planet, (ii) fluctuations in world organization conditions and the worldwide financial state, (iii) SYKES’ potential of maintaining margins, (iv) SYKES’ ability to go on the growth of its help company revenues through further technical and buyer engagement facilities, (v) currency fluctuations, (vi) the timing of significant orders for SYKES’ products and products and services, (vii) decline or addition of considerable clients, (viii) the early termination of contracts by consumers, (ix) SYKES’ capacity to acknowledge deferred earnings as a result of shipping of products or satisfactory performance of expert services, (x) building delays of new or enlargement of current consumer engagement centers, (xi) troubles or delays in employing SYKES’ bundled company choices, (xii) failure to attain revenue, marketing and advertising and other aims, (xiii) variations in the phrases and the features of providers available less than SYKES’ standardized deal including all those for upcoming bundled support offerings, (xiv) adjustments in applicable accounting rules or interpretations of such principles, (xv) delays in SYKES’ means to produce new solutions and solutions and marketplace acceptance of new products and services, (xvi) rapid technological alter, (xvii) political and region-particular risks inherent in conducting enterprise abroad, (xviii) SYKES’ potential to bring in and retain crucial management staff, (xix) SYKES’ skill to more penetrate into vertically built-in marketplaces, (xx) SYKES’ potential to extend its world-wide existence by way of strategic alliances and selective acquisitions, (xxi) SYKES’ means to continue to establish a aggressive advantage by refined technological capabilities, (xxii) the best outcome of any lawsuits or penalties (regulatory or otherwise), (xxiii) SYKES’ dependence on tendencies towards outsourcing, (xxiv) chance of interruption of complex and customer engagement center functions due to these kinds of things as fireplace, earthquakes, inclement weather conditions and other disasters, electrical power failures, telecommunications failures, unauthorized intrusions, laptop or computer viruses and other emergencies, (xxv) the existence of sizeable opposition, (xxvi) the means to attain and sustain grants and other incentives, such as tax vacations or or else, (xxvii) challenges similar to the integration of the businesses of SYKES, such as the Qelp, Clearlink, WhistleOut, Symphony and Taylor Media Corporation acquisitions and the impairment of any related goodwill, (xxviii) the means to execute on initiatives to handle inefficiencies around recruitment and retention in the U.S. and rationalize underutilized potential methodically and (xxix) other risk aspects stated from time to time in SYKES’ registration statements and stories as filed with the Securities and Exchange Fee. All forward-looking statements integrated in this press launch are produced as of the date hereof, and SYKES undertakes no obligation to update any these kinds of ahead-hunting statements, no matter if as a consequence of new info, future events, or normally.

For more details get hold of:
Subhaash Kumar
Sykes Enterprises, Included
(813) 233-7143


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